Who we are
Our website address is: https://penpalinmates.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
When You Mail or Contact an Inmate
When you choose to contact an inmate listed on our website, you do so voluntarily and at your own discretion. Penpalinmates.com is not responsible for any personal information you decide to share with an inmate. Please be aware that communication with incarcerated individuals is not private and is subject to monitoring.
In most correctional facilities, all incoming and outgoing mail, electronic messages, and phone calls may be reviewed, opened, listened to, or logged by prison staff. This means that correctional officers, facility staff, and in some cases even other inmates may have access to the information you send.
Do not share sensitive personal details such as your Social Security number, financial information, passwords, or any data that could put you at risk.
By contacting an inmate through our platform, you acknowledge and understand that:
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Your communication is not confidential.
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Correctional institutions may screen, record, copy, or share your correspondence as part of their security procedures.
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Penpalinmates.com has no control over how the correctional facility or the inmate uses, stores, or shares your information.
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You are solely responsible for the content and personal details you provide.
We encourage all users to practice caution, use discretion, and protect their personal information when communicating with inmates.
Information We Collect
We may collect the following when you engage with our services or website:
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Personal & contact information (e.g., name, email, phone number, company) that you provide when requesting a service, quote, or making an inquiry.
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Service-related data such as project details, property information, media files you upload, scheduling information.
How We Use Your Information
We use your information to:
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Respond to service inquiries, provide quotes, schedule and manage virtual tour projects.
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Send confirmations, project status updates, client communications and billing or invoicing as needed.
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Improve our website functionality, analytics, user experience and tailor our services to client needs.
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Offer marketing or promotional content only if you have opted in to receive such messages.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
SMS Terms & Conditions (A2P-Compliant)
By providing your mobile number, you consent to receive SMS messages from 3D Virtual Real Estate relating to scheduling, project updates, confirmations, and optional promotional offers (if opted in).
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Message frequency may vary.
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Standard message & data rates may apply, per your carrier.
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To opt out: Reply “STOP” to any message.
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For help: Reply “HELP” or contact us at Contact Us.
We do not sell or share your mobile number or SMS consent data with third parties for marketing purposes.
Contact Us
3D Virtual Real Estate
Contact Us
https://penpalinmates.